Self Management Capacity Building

Lindsay is the senior plan manager at Boon Consulting and has been a self-employed bookkeeper since 2013. She is a Member of the Institute of Certified Bookkeepers (ICB), and is registered to provide Plan Management services to NDIS participants Australia wide. She also has experience as a disability support worker and NDIS support coordinator working mainly with children and adults on the autism spectrum and adults with a variety of physical and psychosocial disabilities. She has been living in the NDIS and disability space since 2016 and has gained a lot of experience, both professionally and personally in the years since. 

Danni is the assistant plan manager and is currently training to become a qualified plan manager. Danni is actively completing on the job training, as well as increasing her general knowledge and understanding of all things NDIS related so that she can respond to all enquiries efficiently and accurately to ensure that we can maintain the high level of trust in our service that our clients and their providers have come to expect.

Lindsay runs the plan management side of Boon Consulting and is supported by Assistant Plan Manager, Danni, to process all claims and respond to plan management related queries. In addition to managing plan management services, Lindsay also provides additional support to plan and self-managed NDIS participants known as Self Management Capacity Building. This support is designed to strengthen your understanding of, and ability to undertake tasks associated with the management of their NDIS supports. Lindsay assists you to develop your understanding of managing your plans budgets, administration, and funding management. This can also include building your organisational skills, engaging providers, developing and understanding service agreements, building financial skills, maintaining records, paying providers, and claiming payments from the NDIA. The aim is to enhance your ability to direct your supports and exercise your choice and control to help make your NDIS supports work for you.  

Lindsay operates from a home office, so meetings are always scheduled for a time and place that suits you. This helps to ensure that you are comfortable during your meetings, and in place that makes you feel safe. You are encouraged to have a support person or carer present if that helps you to feel secure and understand what is being discussed. All meetings are followed with a meeting record that details what was discussed, what needs to happen next, and any tasks that were allocated to Lindsay. This is done so that you don't have to worry about writing everything down, and are able to concentrate on the discussion, giving you a greater opportunity to absorb and understand the information. 

Our aim is to build strong professional relationships with our clients to help you have as much independence as you can. Lindsay keeps her capacity building client list limited to ensure that you can get assistance whenever and wherever suits your needs.